Services Workshops The Vault About FAQ Book a call Get in touch
Richmond Bookkeeping · Support for QuickBooks Online · Workshops

Your books,
taken care of.

Clean Books. No Noise.

Monthly bookkeeping for small businesses that are ready to hand off their books and let the process run. Plus workshops for QuickBooks owners who'd rather learn it themselves.


The idea behind the name

Receipts into clarity.
Chaos into clean books.

The origami swan is our visual signature. It starts with something most business owners dread, a pile of receipts and financial paperwork, and folds it into something precise and useful.

That's what good bookkeeping does. It takes the financial noise of running a business and turns it into something you can actually read, understand, and use to make decisions. Clean books aren't just accurate. They're clarifying.

The Origami Receipt The visual motif behind State of Accounts and the philosophy behind every engagement.

How it works

A process that runs itself.

The same four steps, every month. You know what to send, when to send it, and when to expect your financials back. No check-ins needed in between.

01 — Upload
You send documents

Receipts and source documents go into your dedicated Dropbox folder. We'll let you know exactly what's needed.

By the 5th
02 — Processing
We work the books

Reconciliation and review happen on our end, with full attention on accuracy. This is where the work gets done.

03 — Delivery
Financials come back

Your completed P&L, Balance Sheet, and any notes land in your Dropbox folder right on schedule.

15th–20th
04 — Repeat
Process resets

Same structure, next month. Clean books on a schedule you can count on, without having to think about it.


Bookkeeping

Balanced & Done

Monthly bookkeeping for businesses that are ready for a real process. No long-term contracts, no surprises.

Get in touch Book a free 15-min consult

Pricing is based on your transaction volume and scope. Reach out and we'll put together the right fit with no pressure, no sales call.

Onboarding & setup
One-time · gets everything connected and ready
$250
  • 30-min Zoom orientation where we'll walk you through exactly how everything works
  • Bank and credit card feeds connected to QBO
  • Your Dropbox folder set up and ready to go
  • Accountant access verified and confirmed
Add-ons
Who this is for

Built for small business owners who use QuickBooks.

Whether you want someone to handle your books completely, learn to do it yourself, or just have a real person to turn to when you get stuck, there's something here for you. Not sure where you fit? Just reach out and we'll figure it out together.

Bookkeeping clients
  • Small businesses using QuickBooks Online
  • Ready to hand off the books and let it run
  • Want clean financials delivered on a schedule
  • Prefer async with no constant back-and-forth
Workshop & Vault members
  • Want to learn QBO and do it yourself
  • Need more support
  • Prefer a real person over chatbots and phone trees
  • Want answers to your specific questions, not generic videos

Workshops for QBO

Learn QuickBooks the way a business owner would teach it.

Small-group sessions available in-person in Carytown, Richmond or live via Zoom. Built around Craig's Landscaping demo with no laptops needed, just a focused 90 minutes that actually sticks.

Session 1

Getting started in QBO

Sept. 16th · 9–10:30am

Dashboard, chart of accounts, customers & vendors, entering a transaction, and reading your first financial report - all in 90 minutes.

⏱ 90 minutes 👥 6 seats max 📍 Carytown in-person
View workshop details →
Session 2

Bank reconciliation

Coming soon

Connect your bank, review imported transactions, match records, and complete a full reconciliation in QBO.

⏱ 90 min👥 6 seats
Notify me →
Session 3

Getting paid & managing expenses

Coming soon

The full invoicing workflow, recording payments, bills vs expenses, and accounts payable basics.

⏱ 90 min👥 6 seats
Notify me →
Session 4

Reading your financial reports

Coming soon

P&L deep dive, Balance Sheet walkthrough, and what the numbers actually mean for your business.

⏱ 90 min👥 6 seats
Notify me →
Want the full course details and syllabus? The workshops page has everything - what's covered, who it's for, and how to express interest.
View all workshops

About
KB
Kim
QuickBooks ProAdvisor
Bookkeeper · Business owner
  • ✓ B.S. Business Administration (Accounting) -  Old Dominion University
  • ✓ Certified QBO ProAdvisor
  • ✓ 30 years of business ownership
  • ✓ Richmond, VA · serving clients everywhere
QuickBooks Level 2 Certified QuickBooks Payroll Certified QuickBooks Desktop Enterprise Certified Intuit ProAdvisor Gold

I've owned businesses for 30 years. I know what it's like to be the one trying to figure out where the money went at 11pm on a Tuesday and I know what it feels like when you finally have books you can actually trust.

I hold a Bachelor's degree in Business Administration from Old Dominion University and have spent three decades applying that foundation as a business owner, not just as someone who studied it. Balanced & Done exists because most small business owners don't need a full-time bookkeeper or a firm with overhead to match. They need someone who shows up every month, does the work correctly, and stays out of the way. That's the service I built.

The workshops came from the same place. QuickBooks isn't complicated but most people who teach it have never actually run a business. I have, which changes how I explain it.


FAQ

Questions we actually get.

Honest answers about how this works and what to expect. Still have something we didn't cover? Just ask.

About bookkeeping
QBO is required, but you don't have to be set up already. If you're coming from a different platform or just getting started, we can discuss what migration looks like during the onboarding call.
Everything goes through a shared Dropbox folder we set up during onboarding. We'll tell you exactly what to upload and when, and send a reminder if the deadline is coming up. The cleaner your documents come in, the smoother the process runs.
Email is the best way - you'll hear back within two business days. Keeping communication in writing keeps things organized and makes sure nothing gets missed. It also means you have a clear record of everything discussed.
No long-term contracts - service is month-to-month. The $250 onboarding fee is a one-time setup charge, not a lock-in. That said, bookkeeping works best as an ongoing relationship, so we hope you'll stick around.
Absolutely - we handle bookkeeping, your CPA handles taxes, and the two work together seamlessly. We'll deliver clean, accurate financials that make your CPA's job easier. If they send year-end adjusting entries, we can import those as an add-on service.
About workshops
No - sessions use Craig's Landscaping, a free sample company built into QBO that anyone can access without a paid subscription. You'll want your own account if you plan to practice at home afterward, but it's not required to attend.
No laptop needed and honestly, better that way. Sessions are instructor-led demo format. You watch, follow along in your printed workbook, and ask questions. Practice happens after class on your own time.
In-person sessions are held in Carytown, Richmond — 9 to 10:30am before the shop opens. Six theater-style seats, a big screen, and easy morning parking. Each session's Eventbrite listing has the exact date, time, and format.
Sessions are $100 and include the full workbook. Register through the Eventbrite link on each session — seats are limited to six, so early sign-up is the best way to guarantee a spot.
Self-paced digital versions are in the works and will be available for purchase once the in-person series is established. Drop your email below to be first to know when they go live.

Coming soon

The Vault — support for QBO that actually works.

For when you need a little extra help or when you just can't seem to find the answer you're looking for. A growing library of real answers to real QBO questions, built by a certified ProAdvisor who actually knows the software. No chatbots. No phone trees. No runaround.

📚

The Answer Library

Searchable answers to real QBO questions like reconciliation, bank feeds, chart of accounts, Shopify, and more. Built from actual questions, not generic tutorials.

✉️

Ask a ProAdvisor

Email your specific question and get a real answer from a certified QBO ProAdvisor not a chatbot, not a phone tree, not a forum post from 2019.

🎓

Courses & Workshops

Members get 20% off all courses and workshops. Learn QBO the way a business owner would teach it because that's exactly who's teaching it.

Founding member rate - $25/month while the library is still growing

Get early access

No commitment - be the first to know when The Vault launches.

Get in touch

Let's figure out the right fit.

Whether you're interested in bookkeeping, workshops, The Vault, or just have a question, fill this out and you'll hear back within two business days. No pressure, no sales call.

Book a 15-minute call →

You'll hear back within two business days.